Privacy Notice

Data Controller

Costa Franca Tours SAS de CV ("Costa Franca Tours" or the "Controller"), based in Mazatlán, Sinaloa, Mexico — TODO: insert full registered address —, is responsible for processing your personal data in accordance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).

For any matter related to this Privacy Notice, please contact us at:

  • Email: privacidad@costafrancatours.com — TODO: confirm email
  • Phone / WhatsApp: +52 669 000 0000 — TODO: confirm phone
  • Business hours: Monday to Sunday, 8:00 AM – 10:00 PM (Pacific Time)

    • 1. Personal data we collect

    Identification and contact data:

  • Full name
  • Phone number / WhatsApp
  • Email address

    • Booking and service data:

  • Number of guests (adults and minors)
  • Desired tour date
  • Tour of interest

    • We do not collect sensitive personal data (financial, health, biometric, etc.) through this website.

    2. Purposes of processing

    Your personal data is used for the following primary purposes:

  • Processing and responding to tour inquiry and booking requests.
  • Confirming availability and coordinating the provision of the contracted tourism service.
  • Sending you booking-related communications via WhatsApp or other contact methods provided.
  • Fulfilling contractual obligations arising from the provision of the service.

    • 3. Data transfers

    Costa Franca Tours acts as an intermediary between the tourist and local tour operators. Your booking data will be shared with the specific service provider for the tour you book. We do not transfer your data to third parties for commercial purposes without your prior consent.

    4. Your rights

    You have the right to Access, Rectify, Cancel or Object to the processing of your personal data by sending a request to privacidad@costafrancatours.com with the subject "ARCO Request." We will respond within a maximum of 20 business days.

    5. Changes to this Privacy Notice

    We reserve the right to make changes to this Privacy Notice. Any changes will be published on this page.

    This notice is governed by the laws of Mexico. The Spanish version prevails in case of discrepancy.

    Costa Franca Tours SAS de CV — Mazatlán, Sinaloa, México